Frequently Asked Questions

We provide catering services across Barabanki, Lucknow, Kanpur, Pratapgarh, Sultanpur, Amethi, and surrounding areas in Uttar Pradesh. If your location is nearby, please contact us to confirm service availability.

We specialize in catering for weddings, corporate events, birthday parties, anniversaries, social gatherings, and any type of celebration that requires traditional Brahmin vegetarian cuisine.

We recommend booking at least 15 days in advance for the best availability and to ensure we can accommodate your requirements. For large events (500+ guests), we suggest booking 30+ days in advance.

Yes! We provide professional serving staff for all events. The number of staff depends on your guest count and service requirements. Live counters and buffet service included.

We specialize in authentic traditional Brahmin vegetarian cuisine. Our menu includes North Indian dishes, traditional recipes passed down through generations, prepared with fresh ingredients and strict hygiene standards.

Absolutely! We offer fully customizable menus to match your taste and preferences. You can choose from our extensive menu or request specific dishes. Customization requests should be made at least 7 days before the event.

Yes! We offer live food counters including chaat, dosa, pasta, and other popular live cooking stations. Live counters are available for events with 50+ guests.

Yes! All our food is 100% pure vegetarian. We use no meat, eggs, or any non-vegetarian ingredients. We maintain traditional Brahmin cooking standards.

Pricing is based on per-plate rates and varies by menu selection, guest count, and service type (buffet vs. live counters). We offer transparent pricing with no hidden charges. Contact us for a detailed quote.

We accept cash, bank transfers, UPI, and credit/debit cards. A 50% advance payment is required to confirm your booking, with the remaining amount due before service delivery.

No! We provide transparent pricing with no hidden charges. The quote includes food, basic service, and utensils. Optional add-ons (extra staff, special setups) are clearly discussed and priced separately.

Cancel 15+ days before: Full refund minus ₹500 processing fee. Cancel 8-14 days: 50% refund. Cancel 4-7 days: 25% refund. Less than 4 days: No refund. We also offer rescheduling options. See our detailed Cancellation Policy page.

Yes! Date changes are possible based on availability. Changes made 15+ days before: Free. Changes made 8-14 days before: 25% charge. Changes within 7 days: 50% charge or full payment may be required.

Final guest count must be confirmed 48 hours before the event. You can increase the count anytime before this. Reductions within 48 hours won't result in refunds as preparations would have started.

We maintain strict hygiene standards: fresh ingredients, proper storage, clean preparation, trained staff, and quality control at every step. Our kitchens follow traditional practices with modern hygiene protocols.

Yes, basic utensils and serving items are included in our packages. For premium setups or specific requirements, please discuss with us in advance.

Your satisfaction is our priority. If you have any concerns, please report them immediately during the event. We will work to resolve issues on-site. Contact us within 24 hours if you need any follow-up.

Email: info@sughara.in | Phone: +91-9024365448 | We're available 24/7 for your queries and bookings.

Yes! We offer free consultations to discuss your event, menu preferences, and specific requirements. This helps us create the perfect catering experience for you.